Returns, Refunds & Cash on Delivery (COD)
At [ TRAVIYA ], we strive to deliver quality products and a great shopping experience.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) on eligible orders and locations.
Please ensure someone is available to receive and pay for the order at the time of delivery.
Returns
Due to hygiene reasons, earrings cannot be returned or exchanged once delivered, unless:
You receive a damaged product.
You receive the wrong item.
Please report any such issue within 48 hours of delivery by sharing your order number and clear photos of the product.
Refunds
After we verify the issue, we will:
Send a replacement (if available), or
Process a full refund if a replacement is not possible.
Approved refunds will be processed within 5–7 business days.
Important Notes
Products must be unused and in their original packaging.
Claims made after 48 hours of delivery may not be accepted.
Orders refused at the time of COD delivery may affect future COD eligibility.